Last updated: 14 September 2026
This Privacy Policy explains how Nivaar ("Nivaar", "we", "us", or "our") collects, uses, discloses, and protects personal information when you use our website and services at nivaar.net and examprep.nivaar.net (together, the "Services"). We are based in Toronto, Ontario, Canada, and we handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario law.
Nivaar provides P.Eng Exam Prep, a study service with worked solutions and study guides for the CEQB technical examinations. For any privacy question or request, contact us at support@nivaar.net.
| Category | Examples | Why we collect it |
|---|---|---|
| Account information | Name and email address, plus the optional organization and message you give when requesting an account; password (managed by Amazon Cognito); role | To review your account request, create and secure your account, and authenticate you |
| Exam Prep access and activity | The disciplines and subjects you have unlocked, your requests to unlock them, and your practice-quiz scores | To give you access to the material you have unlocked and to show your progress across devices |
| Content licensing | Your email address, shown as a "Licensed to" watermark on the solutions and study guides you open | To discourage redistribution of licensed study material |
| Billing information | Billing status and a Stripe customer reference; payment details are collected and stored by Stripe, not by Nivaar | To manage purchases and payments |
| Content from earlier Nivaar services | If you used Nivaar's former file- and panorama-sharing tools: the files, map data and share settings you created there | Kept only until you delete your account or we retire that stored data |
| Usage & technical data | Server logs of requests to our service, which can include your email address | To operate, secure, and troubleshoot the Services |
We do not sell your personal information, and we do not send marketing or promotional bulk email.
We send transactional, service-related email only, each triggered by an action you take or that relates to your account. These include account signup confirmations and temporary passwords, Exam Prep access notifications, and account/security notices. Every email identifies Nivaar as the sender and tells you why you received it. Because these messages are necessary to operate your account and the access you request, they are not promotional and do not include a marketing unsubscribe; you can stop all account email at any time by deleting your account (see Section 8) or by contacting support@nivaar.net.
We host the Services on Amazon Web Services (AWS) in the United States (us-east-1) and rely on the following providers to operate them:
These providers process information on our behalf under their own security and privacy commitments. Your information may be stored or processed in the United States.
Data is encrypted in transit and at rest on AWS. Study material is served only to signed-in users with access, and every request is re-checked against your account. We restrict internal access to personal information to what is needed to operate the Services.
We keep your personal information for as long as your account is active or as needed to provide the Services. When you delete your account, we remove your account and the data described in Section 8. We may retain limited records where required for legal, tax, or security purposes. In particular, account deletion does not remove: payment and customer records that Stripe keeps; service logs, which we keep for operating and securing the Services; and emails already sent to our support inbox about your account request or access requests.
Under PIPEDA you have the right to access, correct, and withdraw consent for the use of your personal information. In particular:
We use browser storage to keep you signed in: sign-in tokens are kept in session storage and, by our sign-in library (Amazon Cognito), in local storage until you sign out. Local storage also remembers preferences such as dark mode and keeps a copy of your practice-quiz scores. We do not use third-party advertising or tracking cookies.
The Services are intended for engineering licensure candidates and are not directed to children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, where appropriate, notify you.
Questions, requests, or complaints about privacy? Contact us at support@nivaar.net — Nivaar, Toronto, Ontario, Canada.
This policy governs Nivaar as an operating name. If Nivaar later operates through a registered legal entity, that entity's name will replace "Nivaar" as the data controller.