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19-Soft-B2 User Interface: May 2014

Nivaar worked solution (AI-drafted; not reviewed by a licensed engineer)

  1. Question 1 Human Information Processing — Memory and Attention
  2. Question 2 Mental Models and Interface Metaphors
  3. Question 3 Designer Knowledge — User Characteristics and Other Knowledge Areas
  4. Question 4 Same Users vs. New Users Across Iterative Design Cycles
  5. Question 5 Prototyping — Fidelity, Scope and the Wizard of Oz Technique
  6. Question 6 Persona-Based Design in the UCD Lifecycle
  7. Question 7 Laboratory Studies vs. Field Studies for Usability Evaluation
  8. Question 8 Triangulation in Usability Data Gathering
  9. Question 9 Design Principles — Visibility, Affordances, Feedback
  10. Question 10 Usability Goals for the Smart Infusion Pump Software
  11. Question 11 Requirements Analysis — Data Collection Methods
  12. Question 12 From Low-Fidelity to High-Fidelity Prototype
  13. Question 13 Internationalization and Localization
  14. Question 14 Laboratory Usability-Testing Protocol for the High-Fidelity Prototype

Start with Question 1 →

National Exams, May 2014 — 04-Soft-B2, User Interface (closed book, 3 hours). Part A: answer any FIVE of the NINE questions (10 marks each); Part B: answer ALL FIVE questions (10 marks each), all based on the same case study — Medic123's ambulatory smart infusion pump and its Windows drug-library upload software, designed by MedicSoft using a User-Centered Design (UCD) approach for hospital pharmacists. Most questions call for essay-format answers; clarity and organisation count. This solution answers all fourteen questions as a full study resource.

Reference texts. Rogers, Sharp & Preece, Interaction Design: Beyond Human-Computer Interaction, 5th ed., Ch. 1–3 (interaction design, cognitive aspects, mental models), Ch. 9–10 (prototyping, personas), Ch. 11–12 (data gathering, requirements), Ch. 15–16 (evaluation, lab vs. field studies); Nielsen, Usability Engineering, Ch. 4–6 (usability heuristics, iterative design, usability testing); Shneiderman, Designing the User Interface, 6th ed., Ch. 2 (guidelines, principles), Ch. 12 (internationalization); Norman, The Design of Everyday Things, Ch. 1–4 (visibility, affordances, feedback, conceptual models).