23-Ind-A5 Quality Planning, Control, and Assurance · May 2015
Nivaar worked solution (AI-drafted; not reviewed by a licensed engineer)
National Exams — May 2015 — 98-Ind-A5 Quality Planning, Control and Assurance. Three-hour, closed-book exam; Casio or Sharp approved calculators only; one double-sided 8.5×11 aid sheet permitted; relevant statistical tables attached. Format: six questions, each worth 20 marks; any five constitute a complete paper, and only the first five appearing in the answer book are marked, so candidates effectively choose 5 of 6. All six are solved below for completeness.
Reference texts: Montgomery, Introduction to Statistical Quality Control (8th ed.) — control charts, process capability, acceptance sampling and design of experiments for quality improvement (the primary text for every part of this paper); MIL-STD-105E — sampling procedures and tables for inspection by attributes; ISO 9001:2015 — quality management systems and certification.
Question text not reproduced: the examination questions are © Engineers and Geoscientists BC. Open the official past paper (linked at the top of this page) to read the question, then follow the worked solution below.
Production processes exhibit two distinct types of variation. Common-cause (chance) variation is the cumulative effect of many small, inherent sources — minor machine vibration, ambient temperature drift, normal material-lot differences — that are always present, individually unidentifiable, and economically impractical to eliminate one by one; a process subject only to common causes behaves predictably and repeatably, even though individual values still scatter. Special-cause (assignable) variation arises from specific, identifiable events — a tool wearing out, an operator error, a bad raw-material lot, a machine going out of adjustment — that are not part of the process's inherent design and can, in principle, be found and removed. A process is said to be in statistical control when only common-cause variation is present: successive plotted points on a control chart fall randomly within the control limits with no trends, runs, cycles, or points beyond the limits, so the process's behaviour is stable and predictable (its future output can be forecast from its past).
Control limits ($UCL$, $LCL$) are computed from the process's own observed variability (typically $\pm3$ standard deviations of the plotted statistic's sampling distribution — the "voice of the process") and are used to judge whether the process is behaving consistently over time. Specification limits ($USL$, $LSL$) are externally imposed engineering or customer requirements on individual units (the "voice of the customer") and have no mathematical connection to the control limits whatsoever. In particular, the control limits on an $\bar X$ chart bound the sampling distribution of the subgroup average (width $\propto\sigma/\sqrt n$), while specification limits bound individual measurements (width $\propto\sigma$); a process can therefore be perfectly in statistical control — every $\bar X$ point inside its (narrow) control limits — while still producing individual units outside the (wider, unrelated) specification limits, exactly the situation quantified in part (c) below.
Given. $m=40$ samples of size $n=5$; $\sum_{i=1}^{40}\bar x_i=18{,}800$; $\sum_{i=1}^{40}R_i=800$.
Find. $UCL/LCL$ for the $\bar X$ and $R$ charts, and the process parameter estimates $\hat\mu$, $\hat\sigma$.
Approach. Average the 40 sample statistics to get $\bar{\bar x}$ and $\bar R$, then apply the standard tabulated control-chart constants for $n=5$ ($A_2=0.577$, $D_3=0$, $D_4=2.114$, $d_2=2.326$).
Assumptions. (i) The 40 subgroups are themselves in statistical control — no special causes were active while the data used to compute $\bar{\bar x}$ and $\bar R$ were collected (otherwise the limits and $\hat\sigma$ would be inflated by the very special causes they are meant to detect). (ii) Tensile strength within a subgroup is approximately normally distributed, which is what justifies $d_2$ and $A_2$ as tabulated. (iii) Subgroups are rational: the five units within a subgroup are drawn close together in time/production sequence so that only common-cause variation acts within a subgroup, while all subgroup-to-subgroup variation is what the chart is meant to monitor. (iv) Successive subgroups are independent.
Given. $USL=475+30=505$, $LSL=475-30=445$; process estimates from (b): $\hat\mu=470.0$, $\hat\sigma=8.60$.
Find. Estimated fraction nonconforming $\hat p$.
Approach. Standardize both specification limits against the estimated (in-control) process distribution and sum the two tail probabilities.
Given. $\bar X$ chart from (b): $n=5$, 3-sigma limits at $\hat\mu\pm3\hat\sigma/\sqrt n$. Process mean shifts from $\mu_0$ to $\mu_0+k\sigma$.
Find. The minimum $k>0$ such that the probability the very next sample's $\bar X$ falls outside the (unchanged) control limits is at least 0.6.
Approach. After the shift, $\bar X\sim N(\mu_0+k\sigma,\ \sigma^2/n)$ while the limits stay fixed at $\mu_0\pm3\sigma/\sqrt n$; express both limits in standard-normal units of the shifted distribution and solve for $k$.
| Quantity | Value |
|---|---|
| $\bar X$ chart limits | $UCL=481.54$, $LCL=458.46$ |
| $R$ chart limits | $UCL=42.28$, $LCL=0$ |
| Process estimates | $\hat\mu=470.0$, $\hat\sigma=8.60$ |
| Fraction nonconforming, spec $475\pm30$ | $\hat p\approx0.185\%$ |
| Minimum detectable shift (next sample, $P\ge0.6$) | $k=1.455$ (i.e. a shift of $1.455\hat\sigma\approx12.5$ units) |