23-Ind-A5 Quality Planning, Control, and Assurance · May 2018
Nivaar worked solution (AI-drafted; not reviewed by a licensed engineer)
National Exams, May 2018. Closed-book examination. Any five of the six questions constitute a complete paper; all six are answered in full below. Relevant statistical tables (cumulative standard normal distribution, factors for constructing variables control charts, the F distribution, and MIL-STD-105E Tables 1 and II-A) are reproduced/applied from the paper's own attached appendices.
Reference texts: Montgomery, Introduction to Statistical Quality Control (8th ed.) — Ch. 1–2 (quality philosophy, cost of quality, Six Sigma/TQM, ISO 9000), Ch. 4–6 (magnificent seven SPC tools, process capability, X̄-S and attributes control charts), Ch. 9 (average run length), Ch. 13–14 (designed experiments/factorial designs, acceptance sampling and MIL-STD-105E).
Question text not reproduced: the examination questions are © Engineers and Geoscientists BC. Open the official past paper (linked at the top of this page) to read the question, then follow the worked solution below.
A variables measurement (e.g. tensile strength) can drift in two statistically independent ways — its central tendency ($\mu$) and its dispersion ($\sigma$) — and a normal distribution needs both parameters to be fully specified; an X̄ chart alone can miss a pure variance increase (mean unchanged), so a companion R or S chart is required to track spread. An attributes characteristic (fraction nonconforming $p$, or count of nonconformities per unit $u$) instead comes from a single-parameter distribution (binomial or Poisson) in which the variance is a fixed function of that one parameter ($\sigma^2=np(1-p)$ for binomial, $\sigma^2=u$ for Poisson) — there is no independent second parameter to track, so a single chart on the parameter itself fully characterizes the process.
$p$ chart: plots the fraction of nonconforming units in a sample (each unit is simply classified conforming/nonconforming — go/no-go), modeled as Binomial$(n,p)$; centre line $\bar p$, limits $\bar p\pm3\sqrt{\bar p(1-\bar p)/n}$. $u$ chart: plots the average number of nonconformities per inspection unit — a single physical unit can have several distinct nonconformities (e.g. 3 scratches and a dent on one panel) which a $p$ chart cannot represent — modeled as Poisson$(u)$; centre line $\bar u$, limits $\bar u\pm3\sqrt{\bar u/n}$, where $n$ is the number of inspection units in the sample (naturally handling variable sample sizes, unlike the closely related $c$ chart which requires a constant inspection-unit count).
If the true nonconformity rate per single physical unit is very low, defining 1 inspection unit = 1 physical part gives a Poisson mean $c$ close to zero; the resulting $c$ chart would have an LCL clamped at 0 and a very "sparse" count (mostly 0's and occasional 1's), which is statistically inefficient (poor power to detect a real increase) and hard to interpret visually. Aggregating several physical units into one inspection unit (e.g. 5 parts) inflates the expected count $c$ to a more workable magnitude (rule of thumb: $\bar c\gtrsim$ about 1–2, ideally higher) so the chart has meaningful resolution and the normal approximation used for the 3-sigma limits is reasonable.
When $LCL=0$ and $c_i=0$: a single observation of $c_i=0$ is not below the LCL (it sits exactly at the boundary, which is not a violation) and, by itself, is not a statistical signal — under a Poisson process with a moderate mean, an occasional zero count is a normal, expected outcome, so the process should not be stopped for a single zero. The situation calls for investigation only when zero counts occur far more often than the Poisson model predicts — e.g. a run of several consecutive $c_i=0$ points (a classic Western Electric run-type rule), which is itself an assignable-cause signal (possibly a genuine, desirable improvement, but also possibly that inspection is not actually being performed, or a change in the inspection/measurement system) and should be investigated even though no individual point violated a control limit.
Given. 10 days of data; 1 inspection unit = 2 assemblies.
| Day | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| Assemblies inspected | 2 | 4 | 2 | 4 | 2 | 2 | 4 | 4 | 2 | 4 |
| Nonconformities, $c_i$ | 8 | 26 | 10 | 30 | 18 | 9 | 20 | 24 | 6 | 28 |
Find. The appropriate control chart with 3-sigma limits, revised if necessary, and the in-control mean number of nonconformities per assembly.
Approach. The number of inspection units inspected varies day to day (1 or 2), so a plain $c$ chart (which assumes a constant inspection-unit count) is not appropriate — a $u$ chart (nonconformities per inspection unit, with sample-size–dependent control limits) is required instead.
| Day | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| $n_i$ (insp. units) | 1 | 2 | 1 | 2 | 1 | 1 | 2 | 2 | 1 | 2 |
| $u_i$ | 8.0 | 13.0 | 10.0 | 15.0 | 18.0 | 9.0 | 10.0 | 12.0 | 6.0 | 14.0 |
| Quantity | Value |
|---|---|
| Chart type | $u$ chart (variable inspection-unit count) |
| Centre line $\bar u$ | 11.93 nonconformities/insp. unit |
| Limits (1-unit days) | LCL 1.57 / UCL 22.30 |
| Limits (2-unit days) | LCL 4.61 / UCL 19.26 |
| Revision needed? | No — all 10 points in control |
| In-control rate per assembly | 5.97 |