23-Ind-A4 Production Management · May 2015
Nivaar worked solution (AI-drafted; not reviewed by a licensed engineer)
National Technical Examinations — May 2015 — 98-Ind-A4 Production Management. Three-hour, closed-book exam; Casio or Sharp approved calculators only. Format: seven questions, each worth 20 marks (sub-part weights as tabulated on the front page); only the first five questions appearing in the answer book are marked, so candidates effectively choose 5 of 7. All seven are solved below for completeness. The paper asks for point-form answers wherever possible; the solutions below use full working for clarity.
Reference texts: Nahmias & Olsen, Production and Operations Analysis (7th ed., Waveland/McGraw-Hill) — forecasting, inventory (EOQ) and aggregate planning; Sipper & Bulfin, Production: Planning, Control, and Integration — production-management systems; Hillier & Lieberman, Introduction to Operations Research (11th ed.) — LP formulation and project scheduling (CPM/PERT); Pinedo, Scheduling: Theory, Algorithms, and Systems (5th ed.) — parallel-machine scheduling, makespan and tardiness; Hopp & Spearman, Factory Physics (3rd ed.) — variability and production-system inefficiency; Niebel & Freivalds, Methods, Standards, and Work Design — division of labour and work-design history; ISO 9001:2015 and the Toyota Production System literature — quality management, 5S/lean and TPM.
Question text not reproduced: the examination questions are © Engineers and Geoscientists BC. Open the official past paper (linked at the top of this page) to read the question, then follow the worked solution below.
Given. Head-office-held inventory, shipped to every store as needed; wrapper demand is constant and continuous (stores never close, no holidays).
| Item | Value |
|---|---|
| Number of stores | 500 |
| Average daily demand per store | 3,000 wrappers/day |
| Operating days per week / holidays | 7 days/week, 0 holidays/year |
| Holding cost | 15% of item value per year |
| Ordering cost | $\$100$ per order |
| Box size / minimum order | 10,000 wrappers/box, 1 box minimum |
| Item cost | $\$10$ per box of 10,000 (= $\$0.001$/wrapper) |
| Shrinkage (part d) | 18%/year at head office, 1%/year at the stores |
Find. (a) An inventory-control policy for the centralized (head-office) system; (b) the annual cost of a decentralized (store-level) alternative and a recommendation; (c) how a known per-store demand split would change the policy; (d) whether the stated shrinkage rates reverse the recommendation.
Approach. Treat wrappers as a classic deterministic, constant-rate EOQ item: compute the system-wide annual demand and per-unit holding/ordering costs, size a continuous-review order policy centrally, then repeat the EOQ calculation as if each store ordered independently and compare total relevant costs to make the centralize-vs-decentralize decision.
(c) Knowing each store's individual demand. The problem as posed assumes every store demands the same 3,000 wrappers/day; in reality demand almost certainly varies by store (city size, drive-thru traffic, seasonality). Knowing the true per-store split, I would keep the ordering centralized (the pooling argument above does not depend on demand being equal across stores — it only requires aggregation), but I would stop shipping every store the same allocation. Instead I would allocate the centrally ordered stock to stores in proportion to each store's actual demand, hold safety stock centrally rather than duplicating it at every store (risk pooling reduces the total safety stock needed to hit a given service level, because a demand spike at one store is partly offset by slack at another), and apply an ABC-style classification so the highest-volume stores are replenished more frequently/tightly monitored while low-volume stores are batched onto a lower-frequency route. This keeps the $\sqrt{n}$ ordering-cost advantage of part (b) while removing the inefficiency of a uniform-allocation policy that over-stocks slow stores and risks stock-outs at fast ones.
(d) Annual shrinkage. Both rates are stated directly per year, so they add straight onto the 15% financial holding rate without any annualizing conversion: at head office, $H_{HQ}'=(15\%+18\%)\times c=33\%\times\$0.001=\$0.00033$/unit/yr; at the stores, $H_{store}'=(15\%+1\%)\times c=16\%\times\$0.001=\$0.00016$/unit/yr. Recomputing the two total costs with these shrinkage-adjusted holding rates: $$TC_{HQ}'=\sqrt{2DSH_{HQ}'}\approx\$6{,}003/\text{yr},\qquad TC_{decentralized}'=500\sqrt{2dSH_{store}'}\approx\$93{,}467/\text{yr}.$$ The centralized option's cost rises by about 48% (from $\$4{,}047$ to $\$6{,}003$), while the decentralized option barely moves (from $\$90{,}499$ to $\$93{,}467$) — the store-level 1%/yr rate is much closer to the financial 15%/yr baseline than head office's steep 18%/yr rate is, so it changes store economics comparatively little. The recommendation does not change — centralization remains over 15$\times$ cheaper — but an 18%/year warehouse shrinkage rate is itself alarmingly high (more than the 15% financial holding cost on its own) and is a strong argument for tightening loss-prevention controls at the head-office warehouse specifically, independent of where inventory is held.
| Quantity | Result |
|---|---|
| (a) Centralized EOQ / cycle | 2,698 boxes (26.98M wrappers); ~20.2 orders/yr, ~18.0-day cycle; $TC\approx\$4{,}047$/yr |
| (b) Decentralized total cost | $\approx\$90{,}499$/yr (121 boxes/store, 500 stores, ~404-day store cycle) — keep centralized |
| (c) With known per-store demand | Still centralize ordering; allocate/replenish proportionally to actual demand, pool safety stock |
| (d) Shrinkage-adjusted cost | $TC_{HQ}'\approx\$6{,}003$/yr vs $TC_{decentralized}'\approx\$93{,}467$/yr — recommendation unchanged |