23-Ind-A4 Production Management · May 2017
Nivaar worked solution (AI-drafted; not reviewed by a licensed engineer)
National Technical Examinations — May 2017 — 98-Ind-A4 Production Management. Three-hour, closed-book exam; Casio or Sharp approved calculators only. Format: eight questions, each worth 20 marks (sub-part weights 10/10 as tabulated on the front-page marking scheme); only the first five questions appearing in the answer book are marked, so candidates effectively choose 5 of 8. All eight are solved below for completeness. The paper asks for point-form answers wherever possible; the solutions below use full working for clarity.
Reference texts: Nahmias & Olsen, Production and Operations Analysis (7th ed., Waveland/McGraw-Hill) — forecasting, inventory (EOQ) and aggregate planning; Sipper & Bulfin, Production: Planning, Control, and Integration — production scheduling and shop-floor implementation gaps; Hillier & Lieberman, Introduction to Operations Research (11th ed.) — LP formulation and project scheduling (CPM/PERT); Pinedo, Scheduling: Theory, Algorithms, and Systems (5th ed.) — parallel-machine scheduling, makespan and tardiness; Hopp & Spearman, Factory Physics (3rd ed.) — variability, buffering, and production scheduling; Liker, The Toyota Way, and the Toyota Production System literature — 5S, Five Whys, and lean root-cause analysis.
Question text not reproduced: the examination questions are © Engineers and Geoscientists BC. Open the official past paper (linked at the top of this page) to read the question, then follow the worked solution below.
A schedule computed as “optimal” is only optimal with respect to the deterministic, complete data the optimization model was fed; the shop floor is neither deterministic nor fully knowable at the moment the schedule is planned. Four representative factors expose this gap.
1. Unplanned equipment downtime. An optimal schedule almost always assumes every machine is available exactly as planned. In reality machines fail stochastically — a bearing seizes, a tool breaks, a controller faults — and every activity sequenced after the failed resource is immediately invalidated, not just delayed by the downtime itself but potentially resequenced entirely if the failure changes which resource is the bottleneck.
2. Variable processing and setup times. Optimization models are usually built from a single nominal (average or standard) time per operation, but actual cycle times vary with operator skill, material batch quality, and tooling wear, and setup/changeover times in particular are often far more variable than their average suggests. A schedule built on point estimates begins drifting out of sequence within hours of execution as small timing errors compound across the routing.
3. Labour availability and work-rule constraints. An LP or heuristic scheduler frequently assumes any qualified operator is available whenever the model needs one, ignoring absenteeism, shift-change handoffs, skill/certification requirements (only certified staff may run certain equipment), and union or overtime rules that were never encoded as explicit constraints. The plan can be resource-feasible on paper and completely unworkable against the actual roster on the day.
4. Material shortages, late deliveries, and rush orders. The schedule assumes every input material arrives on time in the planned quantity; a late supplier shipment forces either an idle station or an unplanned resequencing. Separately, a customer-priority rush order inserted after the schedule is finalized invalidates the sequencing logic the optimizer relied on, since the model never anticipated a new job entering partway through the horizon.