Question 8 of 8: Rebalancing 14 Jobs Across Three Surface-Mount Machines
Nivaar worked solution (AI-drafted; not reviewed by a licensed engineer)
Notes on this paper
National Technical Examinations — May 2017 — 98-Ind-A4 Production Management. Three-hour, closed-book exam; Casio or Sharp approved calculators only. Format: eight questions, each worth 20 marks (sub-part weights 10/10 as tabulated on the front-page marking scheme); only the first five questions appearing in the answer book are marked, so candidates effectively choose 5 of 8. All eight are solved below for completeness. The paper asks for point-form answers wherever possible; the solutions below use full working for clarity.
Reference texts: Nahmias & Olsen, Production and Operations Analysis (7th ed., Waveland/McGraw-Hill) — forecasting, inventory (EOQ) and aggregate planning; Sipper & Bulfin, Production: Planning, Control, and Integration — production scheduling and shop-floor implementation gaps; Hillier & Lieberman, Introduction to Operations Research (11th ed.) — LP formulation and project scheduling (CPM/PERT); Pinedo, Scheduling: Theory, Algorithms, and Systems (5th ed.) — parallel-machine scheduling, makespan and tardiness; Hopp & Spearman, Factory Physics (3rd ed.) — variability, buffering, and production scheduling; Liker, The Toyota Way, and the Toyota Production System literature — 5S, Five Whys, and lean root-cause analysis.
Question 8: Rebalancing 14 Jobs Across Three Surface-Mount Machines (20 marks)
The 14-job data set (batch sizes and processing times, including the “initial” imbalanced allocation totalling A 11,300 / B 26,200 / C 5,600 s) and the explicit 4-hour completion target are as given in the question. The load-balanced optimum is Machine A 14,300 s, B 14,400 s, C 14,400 s.
Given. Fourteen jobs, each with a fixed processing time (seconds) shown once regardless of which machine runs it (the three machines have “similar capabilities,” so a job's time does not depend on its assigned machine); three identical parallel machines A, B, C; target completion within 4 hours ($14{,}400$ s). No individual job due dates are stated, so “minimize the lateness of the worst job” is read as minimizing the makespan (the completion time of the last-finishing machine).
Job
Batch size
Time (s)
Initial machine
B2401
72
3,100
A
B7982
126
4,400
A
B6183
45
6,000
B
B1184
110
3,800
A
B9455
240
3,800
C
B4056
32
4,300
B
B1847
32
4,300
B
B6298
32
4,300
B
B9989
192
1,800
C
B1910
64
1,200
B
B3311
64
1,200
B
B8212
32
2,900
B
B4813
64
1,000
B
B7214
64
1,000
B
Initial totals
A 11,300 / B 26,200 / C 5,600
Find. (a) A rebalanced schedule that completes all jobs within the 4-hour (14,400 s) target; (b) the minimum full-time-equivalent operator headcount needed to staff this facility under the stated shift and days-off rules.
Approach. The initial allocation is badly imbalanced (Machine B alone totals 26,200 s $=7.3$ h, nearly double the deadline, while C sits at only 5,600 s), so find the theoretical lower bound on makespan, search for a job-to-machine assignment achieving it, then size the workforce from the stated shift pattern and days-off constraints.
Lower bound. Total work content across all 14 jobs is $\sum_jp_j=43{,}100$ s; with 3 identical parallel machines, no assignment can beat
$$C_{max}\ge\left\lceil\frac{43{,}100}{3}\right\rceil=\boxed{14{,}367\ \text{s}}.$$
Rebalanced assignment. An exhaustive search over 3-way partitions of the 14 jobs (minimizing the largest machine load) finds:
$$\text{A: B1910, B9989, B2401, B1184, B7982}\ (1{,}200+1{,}800+3{,}100+3{,}800+4{,}400=14{,}300\text{ s})$$
$$\text{B: B3311, B8212, B4056, B6183}\ (1{,}200+2{,}900+4{,}300+6{,}000=14{,}400\text{ s})$$
$$\text{C: B4813, B7214, B9455, B1847, B6298}\ (1{,}000+1{,}000+3{,}800+4{,}300+4{,}300=14{,}400\text{ s})$$
giving $\boxed{L_{max}=C_{max}=14{,}400\ \text{s}}$, only 33 s above the theoretical floor. Every job time is a multiple of 100 s, so every machine load is too. The smallest multiple of 100 at or above 14,367 s is 14,400 s, so this makespan is provably optimal. This 4-hour cycle meets the manager's target with $\boxed{0\ \text{s}}$ of margin. The sequence within each machine does not change the makespan. Running each machine's jobs shortest-first (as listed) also minimizes that machine's mean flow time.
Minimum workforce (part b). Three machines, each needing one full-time operator per running shift, times three 8-hour shifts/day, seven days/week $=3\times3=9$ operators on duty every day, $R=9$. Operators are interchangeable across machines and shifts, and each works at most one shift per day, so the task is to find the fewest people who can supply 9 working days on every calendar day.
Weekend bound. Every Saturday needs 9 operators, so a 5-week cycle needs $5\times9=45$ Saturday shifts. Each operator must have at least 2 full weekends off in the 5 weeks, so each can work at most 3 of the 5 Saturdays: $3N\ge45\Rightarrow N\ge15$. The same holds for Sundays.
Weekly-hours bound. The plant needs $7\times9=63$ shifts per week. The 5-days-in-a-row limit allows at most about 6 shifts per operator per week, which gives only $N\ge11$, so the weekend rule governs.
A 15-person rota that works. Form 5 crews of 3 operators. In week $k$ ($k=1\ldots5$), crews $k$ and $k+1$ (cyclically) take the weekend off, so 3 crews (9 operators) work every weekend and each crew gets exactly 2 weekends off in 5. Each crew also rests the same two weekdays every week: crews 1 and 2 Mon+Tue, crew 3 Wed+Thu, crew 4 Thu+Fri, crew 5 Wed+Fri. That leaves exactly 3 crews (9 operators) on duty every weekday. Within a working crew, one operator takes each of the three shifts. A full 35-day cyclic check confirms that no operator works more than 5 days in a row. For example, crew 3 works Fri–Sat–Sun–Mon–Tue and then rests Wed+Thu.
$$\boxed{\text{Minimum workforce}=15\ \text{operators}}.$$
The rule of thumb of 5 people per round-the-clock position ($9\times5=45$) overstates the need three-fold. It gives every machine-shift position its own dedicated crew, when operators can in fact cover any machine on any shift.
Machine
Initial load
Rebalanced load
A
11,300 s
14,300 s
B
26,200 s
14,400 s
C
5,600 s
14,400 s
Makespan $L_{max}$
26,200 s (7.3 h, misses target)
14,400 s (exactly meets 4 h target)
Minimum workforce (part b)
15 operators (weekend bound $3N\ge45$; 5 crews of 3)
Figure 2 — Rebalanced load-balanced assignment meeting the 4-hour target: Machine A 14,300 s; Machine B 14,400 s; Machine C 14,400 s.
Check: part (b) assumes the machines run continuously (the 4-hour cycle repeats around the clock), so 9 operators are needed every day. It also assumes operators are interchangeable between machines and shifts, and that a "weekend off" means both Saturday and Sunday off. No minimum rest between a night shift and the next day's shift is stated, so none is imposed. If fixed shift teams are required, the same 5-crew rota still works: give each crew a fixed shift assignment per week.