23-Ind-A5 Quality Planning, Control, and Assurance · Undated paper
Nivaar worked solution (AI-drafted; not reviewed by a licensed engineer)
National Exams, May 2019. Closed-book examination. Any five of the six questions constitute a complete paper; all six are answered in full below. Relevant statistical tables (cumulative standard normal distribution, factors for constructing variables control charts, MIL-STD-105E Table I) are reproduced/applied from the paper's own attached appendices.
Reference texts: Montgomery, Introduction to Statistical Quality Control (8th ed.) — Ch. 1–2 (quality philosophy, cost of quality, Six Sigma/TQM, ISO 9000/TS16949), Ch. 4–6 (magnificent seven SPC tools, process capability, X̄-R and attributes control charts), Ch. 9 (average run length), Ch. 13–14 (designed experiments/factorial designs, acceptance sampling and MIL-STD-105E).
Question text not reproduced: the examination questions are © Engineers and Geoscientists BC. Open the official past paper (linked at the top of this page) to read the question, then follow the worked solution below.
Production-process variation splits into two types. Common (chance/random) cause variation is the inherent, cumulative effect of many small, unavoidable sources (minor material variation, ambient conditions, normal machine/operator variability) built into the process design itself; it produces a stable, predictable statistical distribution and can only be reduced by changing the process (better equipment, tighter incoming material specs, redesign). Special (assignable) cause variation is a large, identifiable, intermittent source external to the stable system — a tool wearing out, an operator error, a bad batch of raw material — that shifts the mean or inflates the spread and, once identified, can usually be removed without redesigning the process.
A process is in statistical control when only common-cause variation is present, i.e. its output can be described by a stable probability distribution over time: successive control-chart points are randomly scattered within the control limits with no trends, runs, cycles, or out-of-limit points, so the process mean and variance can be treated as constant.
Control limits ($\mu_0\pm3\sigma_{\bar x}=\mu_0\pm3\sigma/\sqrt n$ for an X̄ chart) are computed from the sampling distribution of a subgroup statistic and answer "is the process behaving the same way it always has?" — they are a statistical judgment about process stability, entirely internal to the process. Specification limits (LSL/USL) are externally imposed engineering/customer requirements on individual units and have no statistical relationship to the process's own behaviour — a process can be perfectly in control while still producing parts outside the spec, if its natural spread is wider than the tolerance band. Natural tolerance limits ($\mu_0\pm3\sigma$) describe the spread of individual measurements from a stable process, i.e. what the process is naturally capable of producing; they use the same $\sigma$ as the control limits but are $\sqrt n$ times wider (since they describe individuals, not subgroup averages), and they are compared against the specification limits (not the control limits) to judge process capability.
Given. $m=20$ samples, $n=5$; $\sum_{i=1}^{20}\bar x_i=5016$; $\sum_{i=1}^{20}R_i=180$; specifications $250\pm10\Rightarrow LSL=240,\ USL=260$; chart constants for $n=5$: $A_2=0.577$, $D_3=0$, $D_4=2.114$, $d_2=2.326$ (Appendix VI).
Find. $UCL/CL/LCL$ for the X̄ and R charts, the process parameter estimates $\hat\mu_0,\hat\sigma_0$, and $P(X\lt LSL)$, $P(X\gt USL)$.
Approach. Average the 20 subgroup statistics to get $\bar{\bar x}$ and $\bar R$, apply the standard 3-sigma chart-constant formulas, then treat the individual tensile-strength measurements as $N(\hat\mu_0,\hat\sigma_0^2)$ to read off the two tail probabilities against the given spec.
Assumptions. The individual tensile-strength readings (not just the subgroup averages) are approximately normally distributed with the SAME $\hat\mu_0,\hat\sigma_0$ estimated from the subgroup statistics; the 20 subgroups were themselves taken while the process was in statistical control (so $\bar{\bar x},\bar R$ estimate fixed, meaningful parameters rather than describing an unstable snapshot); and $\hat\sigma_0=\bar R/d_2$ is a valid unbiased estimator (no unusually restricted-range subgroup masking real variation).
Given. $\hat\mu_0=250.8,\ \hat\sigma_0=3.869$ (part b); $n=5$; 3-sigma X̄ limits ($L=3$).
Find. Smallest $k>0$ such that the probability of an out-of-limits signal on the first OR second sample after the mean shifts to $\mu_0+k\sigma$ is $\ge0.6$.
Approach. The probability that any single post-shift sample signals is $p(k)=\big[1-\Phi(L-k\sqrt n)\big]+\Phi(-L-k\sqrt n)$; successive samples are independent, so the probability of at least one signal in the first two samples is $1-(1-p)^2$.
| Quantity | Value |
|---|---|
| X̄ chart (CL / UCL / LCL) | 250.8 / 255.99 / 245.61 |
| R chart (CL / UCL / LCL) | 9.0 / 19.03 / 0 |
| $\hat\mu_0,\ \hat\sigma_0$ | 250.8, 3.869 |
| $P(X\lt LSL)$ | 0.263% |
| $P(X\gt USL)$ | 0.871% |
| $k^*$ for detect-by-2 $\ge0.6$ | 1.190 |