23-Ind-A5 Quality Planning, Control, and Assurance · Undated paper
Nivaar worked solution (AI-drafted; not reviewed by a licensed engineer)
National Exams, May 2019. Closed-book examination. Any five of the six questions constitute a complete paper; all six are answered in full below. Relevant statistical tables (cumulative standard normal distribution, factors for constructing variables control charts, MIL-STD-105E Table I) are reproduced/applied from the paper's own attached appendices.
Reference texts: Montgomery, Introduction to Statistical Quality Control (8th ed.) — Ch. 1–2 (quality philosophy, cost of quality, Six Sigma/TQM, ISO 9000/TS16949), Ch. 4–6 (magnificent seven SPC tools, process capability, X̄-R and attributes control charts), Ch. 9 (average run length), Ch. 13–14 (designed experiments/factorial designs, acceptance sampling and MIL-STD-105E).
Question text not reproduced: the examination questions are © Engineers and Geoscientists BC. Open the official past paper (linked at the top of this page) to read the question, then follow the worked solution below.
$p$ chart plots the fraction nonconforming in a sample of $n$ units, each simply classified conforming/nonconforming (go/no-go), modeled Binomial$(n,p)$; used whenever the inspection result per unit is binary and sample size can vary. $np$ chart plots the raw count of nonconforming units (rather than the fraction) for a constant sample size $n$ — statistically equivalent to a $p$ chart but sometimes preferred operationally because whole numbers are easier for operators to read on the shop floor. $c$ chart plots the count of nonconformities (not nonconforming units — one unit can carry several nonconformities) found in a constant-size inspection unit, modeled Poisson$(c)$; used when a single unit can have multiple distinct defects and the opportunity for defects (unit size) never changes. $u$ chart plots the average nonconformities per inspection unit, $u=c/n$, when the number of inspection units per sample varies — the natural generalization of the $c$ chart to a variable-size sample, with sample-size-dependent control limits. Demerit-point chart weights different nonconformity classes by severity (e.g. critical/major/minor demerit weights $w_1>w_2>w_3$) before summing, $D=\sum w_iC_i$, so that a single serious defect is not treated as equal in importance to a cosmetic blemish — used whenever nonconformities differ substantially in their impact on fitness for use, which a plain count-based $c$/$u$ chart cannot express.
A single observation of $u_i=0$ sits exactly at the boundary $LCL=0$; it is not a control-limit violation and, under a Poisson-type process with a moderate in-control mean, an occasional zero count is an expected, normal outcome — so the process should not be stopped for one isolated $u_i=0$. The situation calls for stopping and searching for an assignable cause only when zero (or unusually low) counts occur far more often than the underlying model predicts — most concretely, a run of several consecutive $u_i=0$ points (a Western-Electric-style run rule), because that pattern is itself statistically improbable under a stable Poisson process with the estimated mean. Such a run should always be investigated, because it can represent either a genuine, desirable process improvement (worth locking in and re-basing the chart on) or a false signal (inspection not actually being performed, a measurement-system change, or nonconformities being mis-recorded) — both possibilities require action, just of different kinds.
Given. Final-inspection data for 10 days; the number of assemblies inspected varies day to day.
| Day | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| Assemblies inspected, $n_i$ | 4 | 2 | 2 | 4 | 2 | 2 | 2 | 4 | 2 | 4 |
| Nonconformities, $c_i$ | 24 | 16 | 10 | 30 | 18 | 10 | 20 | 24 | 15 | 28 |
Find. The appropriate control chart with 3-sigma limits, revised if necessary, and the in-control mean number of nonconformities per assembly.
Approach. The number of assemblies inspected varies day to day (2 or 4), so a plain $c$ chart (constant inspection-unit count) is not appropriate — a $u$ chart (nonconformities per assembly, with sample-size-dependent limits) is required, treating 1 inspection unit = 1 assembly.
| Day | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| $u_i$ | 6.0 | 8.0 | 5.0 | 7.5 | 9.0 | 5.0 | 10.0 | 6.0 | 7.5 | 7.0 |
| Quantity | Value |
|---|---|
| Chart type | $u$ chart (variable daily sample size) |
| Centre line $\bar u$ | 6.964 nonconformities/assembly |
| Limits ($n_i=2$ days) | LCL 1.37 / UCL 12.56 |
| Limits ($n_i=4$ days) | LCL 3.01 / UCL 10.92 |
| Revision needed? | No — all 10 points in control |
| In-control rate per assembly | 6.96 |